When you decide to invest in renewable energy, the most critical step is finding reliable solar companies in Florida that will actually stick around to service your system. One of the most difficult conversations we have here at PES Solar doesn’t happen with new clients—it happens with homeowners who went solar with someone else.
We frequently receive phone calls from distressed homeowners whose solar systems need service, only to find that their original installer is nowhere to be found. These customers often find themselves in one of three unfortunate scenarios:
- The company is no longer in business.
- The company is no longer practicing in the state.
- The company simply refuses to honor their post-sale process or warranties.
It is heartbreaking, but at PES Solar, we generally cannot service systems installed by other providers. Unauthorized work can void whatever remaining manufacturer warranties exist, creating a massive headache.
To ensure you are protected for the long haul, here is the advice we give to avoid becoming a “solar orphan.”
1. Match the Company’s Lifespan to the Warranty
The standard solar warranty is 25 years. That is a long time. If a business has only been operating for two years, how can you be certain they will be around in a decade to honor that warranty?
The Rule of Thumb: Do business with a team that has been in business as long as their warranty.
At PES Solar, we have been operating for 28 years. We don’t have a problem backing up a 25-year warranty because we have already proven we can survive the test of time.
2. Avoid Subcontractors: Look for “Turnkey” Service
Many installers are essentially sales organizations that farm out the actual work to third-party contractors. This can lead to finger-pointing when things go wrong.
You want a turnkey service. This means the company is with you from the very first phone call to the final installation. At PES Solar:
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We handle the initial consultation and education.
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We manage all permitting and production.
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We are certified electricians.
We do not subcontract out our work. We install it ourselves. This ensures quality control and gives you peace of mind knowing exactly who is on your roof.
3. Go Local
Solar needs vary by region. A national brand with no local roots might pull out of the state when market conditions change (as we have seen recently).
Choose a provider with a physical headquarters in your area. PES Solar is headquartered in Longwood, and we service the entire state. We are your neighbors, and we aren’t going anywhere.
The Bottom Line
Solar is a fantastic investment, but only if the team behind it is still there to answer the phone.
Don’t risk the headache of a voided warranty. Do your research to find a partner with a proven track record. If you are looking for a team with 28 years of experience and in-house certified electricians, contact our team today to get the information you need to make an educated decision.
